Monday, 2 January 2017

CRM-disease: Don’t blame the staff, equip them with technology


Have you been thinking that your organization might be facing some structural problems that makes you feeling stuck at work? Have you been confronted some awkward circumstances, where your boss needs you to respond immediately and you just can’t help yourself through all that paperwork on your desk? Have you been embarrassed when a client asks you on the phone about a detailed term of a specific contract and you just can’t remember? Then, your company is suffering from a very old and widespread illness. It has been very contagious through the years and in the early 90’s it raged many large size businesses and burned them to ashes. First it was spotted in the states and it was called “not having a CRM-disease”…

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